FAQs

For general questions relating to IR35, Tax advice, contractor payroll services please contact us directly via the enquiry form. For specific answers for questions relating to Norla Basics please continue to browse this page or alternatively use the quick links on the lefthand side.

Invoices and timesheets

Please note that without some record of the hours/days you have worked we cannot raise an invoice for your services. Your timesheets must be entered via our online portal.

It is important to ensure that you submit your timesheets correctly, promptly and in line with your agency or client’s pay schedule. Norla Basics will communicate this to you when we set up your contract with your agency/client. This will allow Norla Basics to submit your invoice on time and so avoid any delays in receiving payment.

We undertake to submit your invoices accurately and on time. Our back office systems and processes are specifically designed to ensure this is possible providing we have received a timesheet. However, if payment from an agency/client is delayed because of a mistake made by Norla Basics, we will anticipate payment of this so you are not inconvenienced.

Salaries

Monthly

You will be paid monthly in arrears and your salary will be paid into your account by the last working day of each month. You will be notified of the payroll cut-off dates each month via email. Any expense claims that are not submitted or authorised by this date will be rolled over to the following month’s payroll.

Our fixed monthly fee is £60 per month (£35.40 after 40% tax relief)

Pay within 48 hours of receipt from agency

We offer an option for any contractor to be paid within 48 hours of receipt from agency. You will be supplied with a monthly payslip showing all of your pamyents.

Expense claims

Any expense claim requiring a receipt to support it needs to be posted to us with the claim reference number clearly written on it.